Inspirational Messages For LIfe

Hypeless Messages To Show Life Is Not Hopeless

Why Do We Need to Make People Feel Important?

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Two Men Talking Motivation Words to Each Other


A few years ago I was on a business course near Southampton. I forget what the subject was but it was held in a hotel. Not somewhere you would necessarily consider a place to receive inspiration messages.

When I first arrived at the venue, I availed myself of the toilet – as one does. In there was a man, cleaning the cubicles. I found myself engaging him in conversation. He seemed a really, honest chap and we had a short but enjoyable interaction. At the end, he said to me ‘you know, not many people take the time to talk to me, I ma only the guy who cleans the toilet, after all.’ I thought for a second and, I don’t know where it came from, I said ’you are more important than you think. If the managing director took a day off, no-one would notice, but, if you didn’t turn up, the toilets would not get cleaned and everyone would notice.’

With that, I left and joined my colleagues. Later, in a break, we were in the corridor and my cleaner friend walked by. He called out ‘hello, Mr. Braithwaite. How is the course going?’

Without thinking, I had made him feel important and that is something so valuable when you deal with people.

Mary Kay Ash always told audiences at her motivational lectures “treat everyone as if they have a sign around their neck that says ‘Make Me Feel Important.’” Many of the massively successful people in life know that treating people in this way will make the other person feel special and very positive towards you.

How do you make someone feel important? Well, the first thing is to concentrate on them. In these days of distracting technology, it is so easy to half listen to someone as you check your phone or iPad. No! I remember successful businessman Jerry Scriven saying, “treat that person as if they are the only person in the room.” Concentrate on what they are saying, sympathetically react to their words, show a genuine interest and ask questions.

Remember someone’s name. It is said the most beautiful words someone can hear is their own name. If you are taking about someone the other side of the room from them, they will not hear what you say until you mention their name. Show that they are important enough for you to remember their name correctly, ask their name and repeat it back to them during the conversation to embed it in your mind.

Never be judgmental. They may be speaking words of motivation, or they may be saying something not so palatable, but always give them the benefit of the doubt. Your own opinions may not be totally correct and you will learn something from everyone with who you have a conversation. There are a lot of fascinating people out there but, if you don’t agree with someone, telling or showing them so is not going to get you anywhere – indeed, you may both come away feeling more negative. Treat everyone as if they have something very important to say.

Try it yourself. Take the time to make people feel important and you be seen as an excellent conversationalist, hugely intelligent and you will make friends wherever you go. Life will be that much more fun.

Of course, this is the basis of that wonderful book, ‘How to Win Friends and Influence People’ by Dale Carnegie:


“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”

Dale Carnegie


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